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Capita has secured a contract to manage the Civil Service Pension Scheme (CSPS) for the Cabinet Office from Sept 2025 in a deal worth £239m over 10 years.

News

Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.

Service

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Service

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

News

A popular online brokerage prided itself on building a customer experience that made trading stocks as easy as swiping right or left to purchase a book online.

Insight

There have been enormous advances in the scale and availability of data, which is essential for machine learning.

Insight

We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.

Service

The complex and challenging nature of delivering public services at a local level has never been under more pressure. Public service integration – collaboration between different services within local government and with external partners across other sectors – can make a very real and significant difference.

Insight

We consider how local authorities can navigate the twin tasks of reformed local service provision and successful placemaking in the short and medium term.

Reports

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

Insight

Our latest insights

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