Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

To mark today’s International Day of Persons with Disabilities (IDPD), Andy Start spoke to Damian Riley, to discuss the importance of disability inclusivity.

Capita plc has today announced their 2019 half-year results.

A year of significant change with the transformation of Capita now complete: we have established a platform to drive
sustainable improving financial performance whilst continuing to strengthen the balance sheet

Capita plc has today announced our 2020 Half Year Results.

Capita Pension Solutions Limited, part of Capita plc’s Experience division, has appointed former UK Pensions Minister Baroness Ros Altmann as non-executive director.

Capita plc is delighted to confirm on behalf of the Trustee that Russell Investments has been appointed as fiduciary manager to the Capita Pension & Life Assurance Scheme, after a competitive tender process.

Ricky Alfred, Capita Customer Management’s Head of Responsible Business, reflects on the need to support vulnerable customers - and how organisations, customer service agents and Capita can all make a difference.

Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

Today Capita has appointed Stuart Heatley as the new Managing Director (MD) of its Pensions Business, succeeding Nigel Purveur.