While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

Our procurement transformation programmes are designed to put you in the right position to reduce costs and improve the value you derive from suppliers.

From our procurement diagnostic service & business case development, to strategic planning and contract reviews, we identify savings opportunities.

Our tailor-made solutions include strategic advisory services, accelerated tactical programmes and fully managed procurement services.

Our procurement delivery services include de-risked savings delivery, data analytics, contract & supplier relationship management, & resource augmentation.

We apply our deep heritage in customer experience and multi-industry expertise with our drive for innovation so your customers feel great about every touchpoint with you.

Providing advanced online and telephony technology, powerful analytics and highly trained teams, we deliver results that will boost your bottom line.

Transforming customer experience across Europe with leading collections, end-to-end customer management, & sales services enabled by data, technology & people.