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The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.
Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.
Our report looking at customer experience in the media industry shares insights into how media companies can more easily identify how to give them exactly that.
Serving people who know what they want means that media companies can more easily identify how to give them exactly that.
Our article considers how being able to provide equality of service to all is one of the most crucial challenges that today’s telecoms providers need to face up to.
No organisation operates in a vacuum. Rather, its interdependencies are many and manifest.
If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.
Our report considers the importance of providing equality of service to all and how it's one of the most crucial challenges for today’s telecoms providers.
From introducing automation to applying analytics to predict customer behaviour, we’re transforming telecoms, media and tech businesses from the inside out.
We look at how you can set your business apart from competitors as you navigate the future of customer experience management services in 2024.