To support improved customer experience, changes in society and increased remote working, organisations are layering more systems into their IT networks than ever before.

Our automation solutions range from task mining and process re-engineering to unattended robotic process automation, and include advanced AI-enabled automation.

In the first two parts of our blog series on building a sustainable workplace, we explored how IT will enable change and considered what sustainable workplaces might look like.

Our latest podcast takes its name from the new book, “From Incremental to Exponential: How Large Companies Can See the Future and Rethink Innovation”.

As Phil Davies, Chief Superintendent Director of Information at Greater Manchester Police, said in our recent podcast chat: “Technology’s all about enabling better policing.

Our report “From back-office to business-critical: The case for information management in policing” provides a roadmap for modern information management.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

While the cloud may streamline complex operations and drive efficiency, the management of cloud assets themselves needs to be controlled carefully and kept on a tight leash.

The level of thought and care that has gone into the design of the VSim is clear (and synonymous with what I've come to expect from you guys over the last decade and a bit).

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.