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In the first two parts of our blog series on building a sustainable workplace, we explored how IT will enable change and considered what sustainable workplaces might look like.
In the first of three articles accompanying our recent series of BrightTalk webinars, Ian Curling, Service Modernisation Lead at Capita Life and Pensions, looks at changing models of customer service provision in the life and pensions sector.
The pace of change we're going through right now is the slowest we’ll experience for the rest of our careers.
In our latest episode of the Incremental to Exponential podcast we explore how big companies can innovate to survive and grow.
While the cloud may streamline complex operations and drive efficiency, the management of cloud assets themselves needs to be controlled carefully and kept on a tight leash.
The level of thought and care that has gone into the design of the VSim is clear (and synonymous with what I've come to expect from you guys over the last decade and a bit).
Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.
What can legacy enterprises learn from the startup world? Are there any practical lessons that can help them reanimate, supercharge their growth, stay agile at scale?
Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.
We must resist the robots... Should we? There’s no question that the pandemic forced organisations to rapidly introduce new ways of working.