The motor finance and leasing market is moving towards a ‘finance first’ approach, determining affordability ahead of purchase.

This thought leadership paper explores AI and Generative AI through the customer experience lens as we move closer to making real on the promise of Gen AI.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

The utility industry has faced consistent challenges with customer satisfaction, and is rated lower than the UK average for transparency, customer ethos and emotional connection.

Poor mental health is a growing problem among children. An estimated 20% of all young people report experiencing a mental health issue of some kind in any given year, according to research by the World Health Organisation.

Healthcare providers across the globe are facing a common challenge: how to deliver the best quality care with limited resources and in the face of fluctuating demands.

Near-unlimited access to the internet benefits young people in a number of ways. From an education perspective, it gives them access to a whole world of information, news and views at the click of a button.

Although the exact extent of its impact is yet to be seen, reports are suggesting that the Covid-19 pandemic and lockdown may have had a devastating and long-lasting impact on many of the UK’s most vulnerable children.

Addressing workforce issues is vital to the digitisation of all public services

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.