As the pace of change speeds up, the top predictor of success is your ability to innovate as fast as the changes in customer behavior and technology, and faster than your competitors.

When the Coronavirus pandemic began in March 2020, local authority public protection officers, who usually deal with issues such as food safety, trading standards and public hygiene complaints, were suddenly overwhelmed by a surge of demand for their services.

As the Covid-19 pandemic has taken hold across the globe, healthcare providers have had to quickly adapt to changing work structures and practices to save lives.

In the first of two articles on a once-in-a-lifetime opportunity to radically rethink how we deliver services to citizens, we examine the impact of the Covid-19 pandemic on councils.

Colin Parnell, Senior Actuarial Consultant at Capita, sets out a roadmap to success for trustees looking for an insurer to buy out their pension scheme.

To date, and out of necessity, the Covid-19 pandemic response has primarily been tactically delivered across our health and care services.

The Covid-19 crisis has brought about an immediate transformation in education, as institutions are forced to respond and adapt.

Amid the latest challenges, the public sector has to field urgent and emergency calls in order to look after citizens in their time of need.

We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.

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