Healthcare providers across the globe are facing a common challenge: how to deliver the best quality care with limited resources and in the face of fluctuating demands.

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.

Since the onset of the Covid-19 pandemic, the long-term NHS ambition for integrated working has quickly become a reality with cross-agency working to combat the virus.

For many people, the moment of truth with an organisation is when things go wrong - for example, when they fall behind on loan repayments.

Addressing workforce issues is vital to the digitisation of all public services

We enabled the John Lewis Partnership to digitise and securely transfer 54,000 microfiche jackets containing some 1.2 million images.

Capita Personal Independence Payment (PIP) is the assessment provider for the Department for Work and Pensions in England and Wales and for the Social Security Agency (SSA) in Northern Ireland, assessing over 200,000 PIP claimants every year.

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.