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The great reset of the pandemic has the potential to launch the UK’s productivity back on course, following record low levels in 2019 – but the key to unlocking post-pandemic productivity not only lies in further and greater technology adoption, but also in reskilling.
Between the collapse of 83% of the UK’s department stores, consumers moving online and many high street shops now becoming obsolete, town centres are no longer the beating heart of local economies they once were.
Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.
Together with independent thinktank Localis, we hosted a roundtable to consider the challenges and opportunities for local growth and regional development in line with government agendas such as ‘Build Back Better’ and ‘Levelling up’.
Together with independent thinktank Localis we hosted ‘Going long’, a roundtable discussion which brought together national and local experts to discuss the implications of the 2021 spending review in respect to the local government’s ability to deliver for people and place.
Why should we care about productivity in the public sector? Of course, productivity can raise efficiency, lower prices and make it possible to do more with less.
On Thursday 8 July, Andy Start, CEO of Capita Public Service took part in a roundtable hosted by cross-party think tank DEMOS and chaired by DEMOS CEO Polly McKenzie on the theme of ‘Relational Public Services’.
Despite heavy investment into tech firms, the country has been one of the poorest performing G7 nations in the decade or so since the global financial crisis of 2008-09, when what had been a steady rise in productivity began to flatline.
As the UK starts to look for ways to boost the economy and kick-start recovery from Covid-19, could part of the answer lie in unlocking the untapped value of public sector knowledge assets?
During 2021, the Capita Institute is asking senior decision-makers critical questions relating to the state of their organisations as we emerge from the pandemic.
