For the past decade, PFI (private finance initiative) contracts have been in place to support the public sector with the management of their existing estates and facilities.

Capita has launched new software to assist local authorities with meeting their statutory requirement to provide a Personal Education Plan (PEP) for every looked-after child in the UK.

Capita is sponsoring this year’s On the Water programme at Birmingham’s Edgbaston Reservoir.

Capita has been appointed by the Liverpool City Region Combined Authority (LCRCA) to produce, in partnership with Xais, a fully compliant Carriageway Asset Management Plan for the Liverpool City Region’s Key Route Network (KRN).

Capita Real Estate and Infrastructure today announces that it has been awarded the new certification, ISO 44001:2017 for their collaborative business relationships.

In this report, you'll learn how to adopt visionary, collaborative, and creative approaches to transform your properties from cost centres into revenue generators.

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

The effects of the pandemic will continue to be felt by subscription-based operations – especially as we now start the build-up to Christmas.

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.