We’re committed to being a purpose-led responsible business – in how we operate, serve society, respect our people and the environment, and deliver improving returns to our investors.

To have a positive impact net zero ambitions must be embedded from the ground up and the top down. We look at how organisations and their employees can create the right culture and behaviours.

There is no doubt that we’re going through one of the toughest periods in living memory, for individuals, for organisations and for the sectors and industries they work in.

Responsible business is integral to our company purpose, operating model and strategy, demonstrating how we’re acting as a force for good.

We're tackling climate change, reducing our environmental impact and supporting our clients and suppliers to do the same. You can also see our net zero timeline.

Capita Experience has reconfirmed its commitment to creating global delivery centres of excellence, with the recent opening of two new sites.

Insights into proven strategies which can empower councils to navigate and shape the future of adult social care.

Scott Hill reports on Capita being recognised in the top companies for women by Forbes Magazine.

Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing.

Company policies such as our Code of conduct are embedded in our processes, setting out how we do business, engage with clients and manage relationships.