Find out how we’re committed to improving public safety by educating the public about gas safety and how to report any concerns.

Our case study explains how we process over 70,000 benefits claims a year on behalf of a London council, ensuring the most vulnerable receive help in a timely manner.

How you behave towards your vulnerable customers during the pandemic will be remembered. We explore how you can provide support efficiently and effectively, whilst safeguarding customer goodwill.

Covid-19 has forced organisations to reflect on and respond to how they engage, support and communicate with their customers.

Find out more about designed and developed by the Capita assessment process allowing the impact of a Troubles Related Injury to be assessed while putting the victim at the heart of the process.

Local authorities are optimising automation to serve citizens with greater speed and efficiency

Find out how we’re supporting North Tyneside Council with its plans to transform the town centre and riverside into a smaller, more appealing, vibrant destination.

Read how Capita helped Southern Water improve the customer communication cycle with its Hybrid Mail Solution.

The People Plan sets out actions to support transformation across the whole NHS. Whilst all of its goals cannot be achieved overnight, we are committed to partnering with the NHS in order to help deliver on the People Promise and create robust and resilient public and private synergies.

Capita has provided FC Bayern Munich’s customer services since 2017, using a multi-channel and cross-departmental customer service concept.