The world is changing, faster and perhaps more fundamentally than anyone could have imagined less than 12 short months ago.

When a health client started the migration of their complex payments systems, they began to see discrepancies of £6m a month.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

We’re working with The Co-operative Bank to create a better customer journey for its customers and mortgage brokers, by living by our shared values and goals and implementing a programme of change and development with customers’ needs at the core.

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

When a leading UK and international insurer needed help managing customer services they turned to us to benefit from our 30 years’ experience of outsourcing and managing call-centres for some of the world’s leading companies.

If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.

We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.

Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.