ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.

We’re working in partnership with Southern Water to transform and simplify their customer experience, so that their customers are happier and more able to self-serve online.

We’ve supported a major housing development in North Tyneside by helping the local council to build a road to it – on time, on budget and with minimal disruption.

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

We’re proud to have partnered with Transport for London (TfL) for nearly a decade across multiple key operations, including the congestion charging scheme, the Ultra-Low Emission Zone and the Direct Vision Standard, jointly supporting better outcomes for citizens who visit, work and live in the capital.

Our ResponsEye video streaming tool is helping registered gas engineers to fix boilers, cookers and other appliances more quickly, safely and efficiently by getting real-time advice from technical support teams.

If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.

We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.