ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

We’ve been working with a global investment company to free up valuable real estate and streamline hedge fund applications, correspondence and payments.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

We’re working with pharmaceutical giant Pfizer to empower its employees to make active and informed choices about their financial future by implementing a brand-new communications strategy, which is significantly increasing their engagement with the company’s pension scheme.

We’re working with The Co-operative Bank to create a better customer journey for its customers and mortgage brokers, by living by our shared values and goals and implementing a programme of change and development with customers’ needs at the core.

We’ve supported a major housing development in North Tyneside by helping the local council to build a road to it – on time, on budget and with minimal disruption.

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

We’re proud to have partnered with Transport for London (TfL) for nearly a decade across multiple key operations, including the congestion charging scheme, the Ultra-Low Emission Zone and the Direct Vision Standard, jointly supporting better outcomes for citizens who visit, work and live in the capital.

When a leading UK and international insurer needed help managing customer services they turned to us to benefit from our 30 years’ experience of outsourcing and managing call-centres for some of the world’s leading companies.

If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.