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Our case study explains how we process over 70,000 benefits claims a year on behalf of a London council, ensuring the most vulnerable receive help in a timely manner.

Case study

Find out more about designed and developed by the Capita assessment process allowing the impact of a Troubles Related Injury to be assessed while putting the victim at the heart of the process.

Case study

Local authorities are optimising automation to serve citizens with greater speed and efficiency

Case study

Find out how we’re supporting North Tyneside Council with its plans to transform the town centre and riverside into a smaller, more appealing, vibrant destination.

Case study

Read how Capita helped Southern Water improve the customer communication cycle with its Hybrid Mail Solution.

Case study

The People Plan sets out actions to support transformation across the whole NHS. Whilst all of its goals cannot be achieved overnight, we are committed to partnering with the NHS in order to help deliver on the People Promise and create robust and resilient public and private synergies.

Case study

Capita has provided FC Bayern Munich’s customer services since 2017, using a multi-channel and cross-departmental customer service concept.

Case study

We helped East Renfrewshire use smart sensors and the Scottish Wide Area Network (SWAN) to support students’ physical wellbeing

Case study

Find out about our work in Scotland with the Department for Work and Pensions (DWP) to place newly unemployed people into jobs as part of their JETS programme.

Case study

Together with Transport for London (TfL) we're tackling transports' biggest challenges and enabling 34 million people around the UK to travel safely, efficiently and sustainably.

Case study

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