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Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.

News

Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.

News

Capita has secured a three-year contract with independent financial adviser network, In Partnership, to deliver a software solution to simplify compliance reporting and processes for its member firms.

News

DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

News

Digital platforms have become one of most powerful forces in global business. They support entire ecosystems, enabling rapid growth and huge profits for multiple participants.

Insight

We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.

Insight

This Armed Forces Week provides the perfect opportunity for Capita, as a partner to the UK Armed Forces, to say thank you for the invaluable work they do in keeping our country safe.

News

As part of our Armed Forces Week celebrations Corporal Sharon Black, a Reservist from the People Solutions Division, shares her story about her year-long deployment to Cyprus as part of a United Nations tour.

News

Team Fisher, the Capita-led consortium driving the Royal Navy training transformation, has completed the final milestone set out in its original contract.

News

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