Capita has secured a contract to manage the Civil Service Pension Scheme (CSPS) for the Cabinet Office from Sept 2025 in a deal worth £239m over 10 years.

Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

A popular online brokerage prided itself on building a customer experience that made trading stocks as easy as swiping right or left to purchase a book online.

We’re providing police forces with modern, compliant information management solutions to improve efficiency and data management, and increase operational performance.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

Addressing workforce issues is vital to the digitisation of all public services

In the next episode of our podcast series on the theme of the great opportunity our focus is on data and AI, and its application in the justice system.

While Covid has put the brakes on a lot of things – normal schooling, visiting family and friends, holidays and music festivals, commuting and meetings in the office, it has enabled and accelerated the uptake and development of a number of other trends.