Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.

Capita has secured a three-year contract with independent financial adviser network, In Partnership, to deliver a software solution to simplify compliance reporting and processes for its member firms.

DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

Capita Pensions has today announced a new partnership with Intellica, a leading provider of data technology solutions following a competitive tender exercise.

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.

Capita Pensions has signed a five-year contract extension with the Universities Superannuation Scheme (USS) to continue to deliver their pension system and administration support.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Capita Pensions has signed a contract extension with Pension Insurance Corporation plc (PIC), a UK based insurance company which specialises in securing the liabilities of defined benefit pension schemes.

Obrizum Group has announced today its partnership with Capita, as it targets a major overhaul of the corporate learning and development market in 2021.

Our Capita O2 and John Lewis teams have received awards at the prestigious 2017 Global Sourcing Association (GSA) Awards.