Search by keywords and/or using the filtering options

Showing 189 search results

Automation
Citizen experience
Clear filter

In this report, you'll learn how to adopt visionary, collaborative, and creative approaches to transform your properties from cost centres into revenue generators.

Reports

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

Insight

With The Productivity Institute we looked at practical ways for the public sector to accelerate productivity with a focus on digital transformation.

Insight

Improving productivity not only boosts economic growth, it can also encourage innovation, create employment opportunities, enhance educational attainment, and renew the social and cultural fabric across the UK.

Reports

The Economic impact of digital inclusion in the UK report has found every £1 invested in building essential digital skills contributes £9.48 to the UK economy.

Insight

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.

Insight

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

Insight

We worked with the Metropolitan Police using our electronic monitoring services to track and locate people suspected of breaching their conditions of release.

Case study

How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

Insight

Companies today are dealing with an increasing range of vulnerable customers and should remember that seemingly small changes can have a significant impact.

Insight

Our latest insights

Scroll Top