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We talk about our support of Project ReMake, the charitable entrepreneurship training programme which supports the rehabilitation of ex-offenders.
Inflation in Britain is at its highest in 30 years, having risen to 5.4% in the 12 months to December 2021 and it is expected to reach 7% by the spring, according to the Bank of England.
In April 2022, as we share our updated gender pay gap data, we continue to acknowledge that our gap is not satisfactory. However, as we said following International Women’s day (LINK) – we don’t shy away from this; we are aware and transparent about the gap, our reasons for having one, and what we’re doing about it.
At first glance a grant may be viewed simply as money being given to those who deserve and need it. Yet grants are always so much more than this.
The finance industry – in the shape of day to day banking - has led in digital transformation and innovation with apps and instant transactions.
Transforming grant disbursement for administrators and citizens with a fully integrated platform that drives efficiency, transparency and usability.
One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.
Capita employees have been recognised for their charitable giving with a silver Payroll Giving Quality Mark, for the second year running.
I recently took part in a session at the UK Finance Annual Mortgage Conference on technology in the mortgage space. In the first of two blogs, I’m going to explore how technology plays a big role in customers’ experience and their journeys by answering questions that came up during the session.
In the second of two blogs following on from a discussion on technology in the mortgage space at the UK Finance Annual Mortgage Conference, I’m exploring the challenges the industry is facing with adopting tech and how it could make better progress by answering more questions that came up during the session.
