When an emergency occurs, the public need to be able to call on dependable customer support. A specialist out-of-hours service could be the answer.

As we start to turn the corner in our campaign to beat back the pandemic in the UK, many people are thinking about the recovery and rebuilding of our nation.

Webinar: Building back better – but how?

The global pandemic has highlighted how organisations in the UK have been able to successfully work together to continue providing the best patient care.

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

As we continue to look at the opportunities and choices organisations need to make, to plan, rebuild and come back stronger after the pandemic, we turn our attention to government and defence.

While the introduction of Covid-19 vaccines is bringing much-needed hope after a very difficult year, it doesn’t mean the NHS will be back to normal any time soon.

Capita is helping organisations to improve their resilience though initiatives that build capacity and agility in technology, security, customer management and people aspects.

Since the onset of the Covid-19 pandemic, the long-term NHS ambition for integrated working has quickly become a reality with cross-agency working to combat the virus.

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.