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Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.
Enable residents to self-serve for an always-on enhanced customer experience and allow contractors to update progress themselves to free valuable staff time.
We help trustees fulfil pension scheme and Guaranteed Minimum Pension equalisation (GMPe) responsibilities with data reviews, scientific analysis and expert guidance.