Successful businesses and economies are increasingly built on intangible or ‘knowledge assets’ rather than physical ones.

Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.

We help you make the most of your resources with innovative new solutions to help you deliver high-performance public services.

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

Improving productivity not only boosts economic growth, it can also encourage innovation, create employment opportunities, enhance educational attainment, and renew the social and cultural fabric across the UK.

The great reset of the pandemic has the potential to launch the UK’s productivity back on course, following record low levels in 2019 – but the key to unlocking post-pandemic productivity not only lies in further and greater technology adoption, but also in reskilling.

Between the collapse of 83% of the UK’s department stores, consumers moving online and many high street shops now becoming obsolete, town centres are no longer the beating heart of local economies they once were.

Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

Together with independent thinktank Localis, we hosted a roundtable to consider the challenges and opportunities for local growth and regional development in line with government agendas such as ‘Build Back Better’ and ‘Levelling up’.

Together with independent thinktank Localis we hosted ‘Going long’, a roundtable discussion which brought together national and local experts to discuss the implications of the 2021 spending review in respect to the local government’s ability to deliver for people and place.