To mark today’s International Day of Persons with Disabilities (IDPD), Andy Start spoke to Damian Riley, to discuss the importance of disability inclusivity.

Research done over the past few years has shown that having people of different genders, ethnicities, sexual orientations, ages and physical and mental abilities within your organisation is good for all sorts of things from innovation and creativity to engagement and retention.

Our priority at Capita is to support our clients as they adapt to unprecedented circumstances, to continue keeping critical national infrastructure, businesses and public services running smoothly and to protect the well-being of our colleagues

Capita chief executive Jon Lewis has underlined the company’s commitment to prompt payment of suppliers at a meeting hosted by the Chancellor at Number 11 Downing Street.

Wellbeing can mean different things to different people which is why we offer support across a wide range of topics to help our people better navigate both their work and their home lives.

Angela Knowles-Ellis, Head of Telephony at a Capita run contact centre in Darlington, explains how training from bereavement charity Winston’s Wish has helped staff deal with vulnerable customers during the pandemic.

Life can change when you least expect it, and sometimes in very radical ways. That’s been my experience over the last couple of years.

The Covid-19 pandemic has placed a strain on all sectors of our economy, and whilst short-term schemes have prevented crisis-levels of unemployment in Britain, the impacts of the pandemic have not been distributed evenly.

Good mental health and wellbeing mean different things to different people, and at Capita we want to make sure our employees have the support they need to figure out what it means to them.

Scott Hill reports on Capita being recognised in the top companies for women by Forbes Magazine.