Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.

We have to treat customers as individuals – we can’t assume that there is a ‘right’ way to treat everyone. It’s important to listen to people on a non-verbal level, such as their tone to grasp what their emotional needs are.

Capita today announces that it has been appointed as HM Revenue and Customs’ (HMRC) new automation partner for the Automation Delivery Centre (ADC) contract.

Capita plc (‘Capita’) has appointed Gillian Chamberlain to lead the company’s operations and growth strategy in Ireland.

Improve pupil outcomes and staff retention by developing highly skilled, motivated teachers

Capita plc (‘Capita’) today announces it has secured a three-year extension with NHS England and NHS Improvement (NHSEI) to continue to fulfil the Primary Care Support England (PSCE) contract.

Teachers are the foundation of the education system; their work can transform a student’s performance, outcomes and chances in life.

Rapid technological changes, automation and artificial intelligence are offering us opportunities to not only improve our quality of life but also our purpose.

Updata, part of Capita plc, has agreed a new contract to provide WAN connectivity via the Kent Public Service Network (KPSN), in a contract worth around £850,000 over three years.

Over the past five years apprenticeships have been transformed into a high-quality skills programme for learners and employers ensuring accessibility for all.