Showing 9 search results for "capita"
As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.
Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.
In 2017, a key London authority commissioned Capita’s customer service team to deliver out of hours customer service support to its citizens.
When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.
Capita Local Public Services has been announced as the approved contract supplier to deliver out-of-hours call handling services to Ealing Council and a number of participating local authorities and arms-length management organisations (ALMOs) across London.
Andrew Conroy, Property Director at Capita, explains how local authorities can structure property development partnerships to make sure that residents and local businesses are projects’ major beneficiaries
Simon Freeman and Chris Melia, Capita Local Public Services, discuss the challenges that local government has faced during the Coronavirus pandemic and how putting citizens at the heart of service design is the key to future success.
The technology for a connected country is here. In fact, we’re already putting it to work across Scotland – in healthcare, education, local authorities and beyond. Watch the video to see how Capita is accelerating Scotland’s digital and climate ambitions to make a real difference to people’s lives.
At a recent roundtable in partnership with Wired, Doug Brown, Head of Data, Cyber and AI Guild and Chief Data Scientist of Capita Consulting, was joined by Lisa Talia Moretti, a digital sociologist at the Ministry of Justice; Reid Darby, innovation lead at Golden Valley Development in Cheltenham; Carly Kind, Director at the Ada Lovelace Institute and Tavi Kotka, an engineer/entrepreneur and former Chief Information Officer for the Estonian government to discuss data, identity and the digital citizen.
