Senior Pensions Technician - Fixed Term Contract

Full time

Job ID: 10096256

Home-Based - GBR

Fixed Term (Fixed Term)

Work From Home

Posted on
27 March 2024
Apply now

Shape better services as a Senior Pensions Technician – Fixed Term Contract

12 month fixed term contract

Home based or Hybrid

We are looking for a Senior Pensions Technician to join our home based team to help create better outcomes and bring experience to a team of administrators, providing support through a positive training and coaching environment. Ensure case work is completed in line with service level agreements and scheme rules and provide a continually improving level of customer service.

If you’re the type of person who is confident, experienced & is great with problem solving, then this role is for you.

Job Description

What you will be doing:

  • Support a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework
  • Understand client requirements and make every effort to ensure key performance indicators and quality standards are met
  • Maintain up-to-date knowledge of processes, procedures, and products
  • Understand, build, maintain, and enhance stakeholder and/or client relationships
  • Support the Pensions Team Manager in preparing for meetings and providing business MI

What we are looking for:

  • Strong knowledge of DB pensions
  • An understanding of pension administration process
  • Advanced excel
  • Successful track record in building relationships with key stakeholders & Clients
  • Strong analytical and data-analysis skills
  • Exposure to pensions calculations, with the ability to complete reconciliation tasks

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function.  We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services.  We have ambitious objectives and plans for 2024 and beyond and in support of that we are seeking applications for two very important roles.

What’s in it for you?

  •  23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. 

About us

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

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