Customer Service Avatars and how they help boost conversational self-service.

'Planning for Community Resilience and Sustainable Economic Recovery webinar

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.

What should a court system fit for the 21st century look like? As we look to the future, what digital technologies could become part of the justice landscape?

Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

We’re committed to working together with Commsworld to support Scotland’s digital strategy with technology and a focus on enabling citizen-focussed outcomes.

Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.

Masterplans are a key tool that planners can use to shape the delivery of a diverse range of projects, from simple layouts of individual sites through to urban extensions, new towns and area-wide regeneration projects.

We’re transforming how roadworks are managed across the North East by supporting 11 local authorities to implement road activity permit schemes, reducing disruption to people’s journeys.