Search by keywords and/or using the filtering options

Showing 9 search results

Case study
Central government
Public services
Citizen experience
Clear filter

Find out how we helped the Anglia Revenues Partnership to streamline the process for Universal Credit claimants to access Council Tax support.

Case study

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

Case study

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

Case study

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

Case study

We’re proud to have partnered with Transport for London (TfL) for nearly a decade across multiple key operations, including the congestion charging scheme, the Ultra-Low Emission Zone and the Direct Vision Standard, jointly supporting better outcomes for citizens who visit, work and live in the capital.

Case study

While residents and visitors often delight in what can be a slower pace of life, Norfolk's largest public sector organisation is looking to catapult the county into the technology fast lane.

Case study

Working on behalf, and with, Transport for London, we manage the London Congestion Charging scheme.

Case study

Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.

Case study

Stoke-on-Trent shares real-time data seamlessly across departments and systems with our Single View software for efficient decision-making and quality services.

Case study

Our latest insights

Scroll Top