When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

The benefits of automation for local authorities are clear: quicker, more efficient user experiences, and the ability to provide a better service using fewer resources.

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

Find out how we helped the Anglia Revenues Partnership to streamline the process for Universal Credit claimants to access Council Tax support.

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.

We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.