The benefits of automation for local authorities are clear: quicker, more efficient user experiences, and the ability to provide a better service using fewer resources.

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

We worked with the Metropolitan Police using our electronic monitoring services to track and locate people suspected of breaching their conditions of release.

Find out how we helped the Anglia Revenues Partnership to streamline the process for Universal Credit claimants to access Council Tax support.

We supported Harrow Council to administer benefits with our resilience service, ensuring quick, accurate benefit payments for citizens.

Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.

We supported the transformation of North Yorkshire Council, ensuring the smooth operation and growth of their shared services for planning and placemaking.

Gamification learning that creates an engaging and accessible way to educate learners by presenting the key takeaways in a memorable format.

We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.