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The benefits of automation for local authorities are clear: quicker, more efficient user experiences, and the ability to provide a better service using fewer resources.
Find out how we helped the Anglia Revenues Partnership to streamline the process for Universal Credit claimants to access Council Tax support.
Chorley Council’s Revenues and Benefits team managed the 100% increase in Universal Credit (UC) by optimising the automation processes introduced with Capita.
Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.
Find out how our software is allowing the Peaks & Plains Trust to plan their compliance activity effectively, work more efficiently and make more informed decisions.
As the International Fund Administrator (IFA), we’re helping small businesses to build capability to internationalise by digitally enabling the disbursement of £38m in co-investment to small and medium sized businesses (SMEs).
Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.
By providing the full picture of what’s happening in the lives of young people, we’re helping West Berkshire Council to intervene in time and secure more positive outcomes for young people.
Together with leading social enterprise organisation, The Wise Group, we’re lifting people out of poverty in Scotland.
We helped Westminster City Council to make sure that most businesses in the area survived the pandemic by distributing grants quickly and accurately in 2020 and 2021.