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Mortgages
Transport
Customer experience
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We’re working with The Co-operative Bank to create a better customer journey for its customers and mortgage brokers, by living by our shared values and goals and implementing a programme of change and development with customers’ needs at the core.

Case study

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

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Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

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We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.

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