The pandemic isn’t only affecting us as individuals – it’s affecting us as societies and economies too.

The economic and employment implications of Covid-19 are likely to be felt for years to come.

We used our expertise knowledge and collaborative skills to work with the MOD to transfer more than 500 MOD firefighters and deliver 14 new firefighting vehicles on time and within budget- despite the huge difficulties posed by the Coronavirus pandemic.

Angela Knowles-Ellis, Head of Telephony at a Capita run contact centre in Darlington, explains how training from bereavement charity Winston’s Wish has helped staff deal with vulnerable customers during the pandemic.

7 steps to unlock the value of public sector knowledge assets

The last 12 months have been some of the most challenging in living memory: government, both central and local, has had to deal with a humanitarian, social and economic crisis beyond anything imaginable at the start of March 2020.

One of the things that the pandemic has surfaced is increasing inequality. The impact of Covid- 19 continues to take its toll not only on people’s physical and mental health but also on their financial stability.

The global pandemic has highlighted how organisations in the UK have been able to successfully work together to continue providing the best patient care.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

As a market leader in debt management, we are witnessing first-hand the devastating financial impact Covid-19 is having on the personal finances of so many people.