Capita announces today it has been re-selected by the Health and Safety Executive (HSE) to continue to manage the Gas Safe Register.

Capita has extended its contract with the Department of the Environment, Climate and Communications (DECC) to operate Eircode, the National Postcode System in Ireland.

Our previous articles have focused on the life and pensions workplace of the future, identifying new organisational structures, and working patterns that take account of the digital revolution we’re living through. Now we’ll turn our attention to the customer experience itself.

Covid-19 has forced organisations to reflect on and respond to how they engage, support and communicate with their customers.