Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita has secured a contract to manage the Civil Service Pension Scheme (CSPS) for the Cabinet Office from Sept 2025 in a deal worth £239m over 10 years.

Capita plc (Capita) today announces its Local Public Services (LPS) business has secured an extension worth £27.1m over three years to its current contract with Central London Community Healthcare NHS Trust (CLCH).

Capita Experience appoints four new client partners to expand financial services offering

Capita announces today it has signed a new contract with Her Majesty’s Revenue and Customs (HMRC) to provide voice analytics and quality management services for HMRC to use in its contact centres.

Runnymede Borough Council has selected Capita One’s Digital Enterprise platform following a competitive process. The customer relationship management system and online customer portal will integrate with the Council’s back office systems.

DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

Capita Pension Solutions and Intellica have extended their existing partnership to include data analysis for the forthcoming pensions dashboard. This follows the successful delivery of their market-leading data analysis solutions for pension schemes.

Dragonfly AI is one of six companies in the Capita Scaling Partner portfolio, having joined in August 2019. Today they release what has already proven, in beta, to be an invaluable tool for designers, creatives, and publishers of digital content.