In collaboration with ŠKODA UK, Capita Customer Management has delivered the ŠKODA Live Tour – an innovative new online technique that marries traditional customer service with smart technology enabling the car manufacturer to stream their showroom directly to potential customers, to their smartphone, tablet or computer.

Capita signs contract with Virgin Money to deliver a best-in-class mortgage experience

Capita Life & Pensions has been awarded the “Excellence in Outsourced Customer Service” award for its work with Zurich, at the prestigious Global Sourcing Association UK’s Professional Awards.

The Royal Society for the Prevention of Cruelty to Animals (RSPCA) has renewed its contact centre contract with Capita until 2022.

Capita today announces it has signed a customer service contract renewal with the RSPCA for a further eight years. The contract, which builds on a 17-year partnership, will transform the way in which members of the public contact the RSPCA to report animal welfare concerns.

Capita has agreed a contract extension until 2020 to provide mortgage services to Tesco Bank.

HSBC has selected Capita’s Omiga mortgage software, as the bank seeks to further grow its broker distribution channel for mortgages.