Choosing the right master trust is vital to optimise member outcomes. But selecting the best provider with whom to partner also has the potential to create value for employers and unlock compelling employer brand benefits.

Our retail trend report explores new consumer expectations and considers how retailers can respond with speed and agility, to invent and reinvent themselves as they problem-solve and innovate.

Our report considers how today’s retail customer is seeking a deeper involvement and concludes that the brands who give them this are the ones with whom they will choose to shop.

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.