Over the past two years, Covid-19 has been a massive burden for us all for a multitude of reasons. But it’s only now that we’re truly dealing with the shock that the pandemic has caused to the world economy and the harsh financial reality that we face.

We’re in an age of extreme change and uncertainty, with financial challenges increasing for many people.

This report looks at how organisations can embrace neurodiversity as part of the DE&I agenda, and incorporate strategies to educate employees.

Today’s problems are more complex than ever and navigating crisis looks set to be a permanent feature for leaders and individuals in the years ahead.

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.

There is a consensus that the world needs more learning – whether it’s part of society building back better, responding to the future of work in the short term, or equipping the next generation to step into the jobs that we do not yet know about.

In recent months, the Covid-19 pandemic has changed our world in countless ways. And with a new national lockdown in place, there is surely more change to come. Strong leadership in education is essential.

In April 2021 The Department for Education (DfE) issued non-statutory guidance on creating and growing academy trusts*.

Our report considers how a digital mindset can use technology to facilitate and enhance learning, rather than replacing traditional methods entirely.

How you behave towards your vulnerable customers during the pandemic will be remembered. We explore how you can provide support efficiently and effectively, whilst safeguarding customer goodwill.