While residents and visitors often delight in what can be a slower pace of life, Norfolk's largest public sector organisation is looking to catapult the county into the technology fast lane.

Working on behalf, and with, Transport for London, we manage the London Congestion Charging scheme.

Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.

Is the cost of virtual care too high? Tim Coney debates that the issue is not with the concept of virtual care but that it lies in the current deployment model.