We’re releasing our new research into the issues facing people in unmanageable debtin the midst of an economic crisis triggered by Covid-19, which is tipping many people into financial difficulty through no fault of their own.

Capita today announces it has been awarded a contract by Irish Water for the transformation and operation of its customer contact centre services.

Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.

Capita plc today announces the launch of Synaptic Risk Explorer, a software-as-a-service investment research tool for financial advisers and wealth managers to provide suitable investment planning for their customers.

Synaptic Software, the company responsible for developing research software for professional advisers, has implemented a new feature-based proposition on its Synaptic Webline protection quote and e-apply portal.

Our data analytics services sort through vast amounts of information to help companies boost brand loyalty, improve organisational structures and increase sales.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.

Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.

It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.