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Rapid technological changes, automation and artificial intelligence are offering us opportunities to not only improve our quality of life but also our purpose.
Cities across the UK are looking to attract private investment. With devolution high on the agenda, the prominence of the country’s cities is rising.
'Planning for Community Resilience and Sustainable Economic Recovery webinar
Capita Local Public Services has entered into an exciting partnership with Sheffield City Council, working with them to transform and enhance services that will benefit residents and businesses.
New research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity.
Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).
We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.
Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.
Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.
Capita’s white paper explores how focusing on empathy, kindness and sincerity will equip organisations to help their most vulnerable customers.