One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Viridian, Ireland’s leading energy company, has awarded a two year ICT contract extension to Capita Managed IT Solutions.

Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.

St George’s Church of England Foundation School, based in Broadstairs, Kent, has signed a two year contract extension with Capita Managed IT Solutions.

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Our solution is a quick, cost-effective, and sustainable way to print, post and email customer communications from any location, through the touch of a button.

The Northern Ireland Education Authority has extended its contract with Capita to provide ICT services for over 1,100 schools in Northern Ireland.

The experts at Capita SIMS have created a new app to help manage many of the data collection, reporting and updating requirements of the upcoming General Data Protection Regulations (GDPR).

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.

Digitally modernise mailroom operations to speed up access, improve engagement and productivity, and enhance customer experience.