Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

Capita has secured a two-year extension to its contract to deliver Personal Independence Payment (PIP) assessments for the Department for Work and Pensions (DWP).

Conversational AI is your first line of enquiry during disruptive events, delivering critical information to customers and easing the load from contact centres

Capita has entered a partnership with UiPath, the world’s leading Robotic Process Automation (RPA) software provider. UiPath will support Capita as it strengthens its digital capabilities.

Capita announces it has been selected as the preferred bidder to deliver Functional Assessment Services (FAS) for DWP and DfC.

We offer cloud-based software for finance, mortgages, procurement and related functions and are committed to developing more ways to streamline financial management.

We are one of the largest IT organisations in the country, dedicated to supporting thousands of customers across the UK.

Technology in the workplace isn’t all about cloud and remote working. It’s about creating a working environment that puts employee wellbeing first and gives your workforce all they need to reach their full potential.

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Our field, on-site, remote monitoring and project services are designed to give you access to a pool of resources, with specialist IT skills, to keep your organisation running.