Capita plc today announces that its Digital Development Centre (DDC) has been assessed at Maturity Level 5 on the Capability Maturity Model® Integration (CMMI) for capabilities in the services and development categories.

Capita announces that it has secured a contract with Transport for London (TfL) to design and deliver key elements of the network infrastructure that will underpin the upcoming Emergency Services Network (ESN) throughout the London Underground.

Capita and Artificial, a technology provider of digital solutions to clients across the insurance sector, are enhancing their partnership which provides clients in the Lloyd’s of London market with an end-to-end solution combining expertise and consultancy across the full insurance lifecycle.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.

Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.

It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.

Obrizum Group has announced today its partnership with Capita, as it targets a major overhaul of the corporate learning and development market in 2021.

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