Matt Stagg, Director of Product and Innovation at Barrachd, part of Capita, discusses how data gives us the ‘information advantage’.

Think of an area of your life that isn’t touched in some respect by a digital component. Or think of any experience and remove all digital influences. What would your life look like?

Capita are supporting with the roll-out of Alcohol Monitoring - a new form of electronic tagging to rehabilitate people who’ve committed alcohol-driven crimes.

Our partnership with Severn Trent has given their customers a better experience and aided with debt collection.

When a health client started the migration of their complex payments systems, they began to see discrepancies of £6m a month.

We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.

Resources for social landlords, including information about our cloud-based housing management software to enable proactive management and maintenance.

Know your customers better to help reduce their carbon footprint

The UK is set to spend over £9bn this year on PFI contracts – and a total of £48bn in the next five years. This level of spending will continue until we see the first peak in contracts expiring around 2030. Expiry will see assets worth £14bn (their original capital value) transferring back to public ownership.

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.