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When Selfridges first opened its doors in 1909, it drew crowds by turning shopping into an adventure, using theatre and innovation. Bleriot’s monoplane was displayed there fresh from its maiden Channel crossing and John Logie Baird chose the store to first demonstrate television to the public.

Insight

As retailing and technology continues to evolve at a pace we’ve never experienced before, consumers of every generation are becoming far more comfortable with the digital landscape, whilst also becoming increasingly mindful of the brands they’re advocating.

Video

This virtual event brings together experts from UK local authorities that discuss what they are doing to drive a compelling and realistic vision to guide the future of their town and how they are turning this vision into reality.

Video

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

Our completely automated and engaging sales experience positions your retail business for growth with only minimal effort from you and your customers.

Service

London Dynamics has signed a partnership with Capita Scaling Partner (CSP) today to deliver cutting-edge augmented reality (AR) software to the luxury goods market.

News

In collaboration with ŠKODA UK, Capita Customer Management has delivered the ŠKODA Live Tour – an innovative new online technique that marries traditional customer service with smart technology enabling the car manufacturer to stream their showroom directly to potential customers, to their smartphone, tablet or computer.

News

Retailers need to stop expecting business to return to “normal”. 

Insight

Today’s consumers are experiencing a renewed appreciation of the value of retail, as well as the importance that shopping brings to their quality of life.

Insight

Delivered by industry experts, 4 insightful videos consider the future of retail, from generational consumer change and technology to the cost of living crisis.

Video

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