Since launch in April, ULEZ has reduced NO2 emissions in London by 20%, protecting Londoners from harmful levels of pollution.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.

We're helping O2 to improve and join up the self-service experience for their customers through an award-winning Visual IVR service.

Jack Parsons is a 25 year old, award-winning digital entrepreneur and CEO of The Youth Group which is building a meaningful group of youth-first solutions, products, and services to create action and jobs for young people.

According to a recent Gartner report, 81% of executives believe they’ll compete on customer experience alone in the not-too-distant future.

Our procurement transformation programmes are designed to put you in the right position to reduce costs and improve the value you derive from suppliers.

Software-defined LANs enable centralised, secure network management with proactive monitoring and fault diagnostics.

From our procurement diagnostic service & business case development, to strategic planning and contract reviews, we identify savings opportunities.

Take a look at our resources for local authorities and transport providers on how to use funding, infrastructure, technology and automation for greener living.